Have questions or need help? Call 1-877-822-0125
between 8:30am and 6:30pm CST
All plans also include everything listed below:
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Premium hosting with Amazon EC2
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Free software updates
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Use your domain name
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Training videos & user guide
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Built-in marketing tools
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99.9% uptime guarantee
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Newsletter signup box
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Point and click WYSIWYG editor
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Automatic thumbnail creation
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Search engine optimized by experts
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Drag and drop design customization
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Create web pages, news & blogs
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Customizable feedback forms
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Built-in lead generation reports
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Customize layout & text
Frequently asked questions
To see the answer for a question below, just click on it. If your question isn't answered here then we'd love to speak with you by phone on 1-877-822-0125 (Mon-Fri 9am-6pm CDT) or by email at
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Yes, we offer a fully-functional 1 month free trial during which you can use to test drive Hizzou and see if it's right for you. You don't need a credit card to sign up, there's no obligation and no risk. Just click the green "Try It" button above to start your free trial.
We don't offer refunds, but we do offer a fully-functional 1 month free trial which you can use to see if Hizzou is right for you. Just click the "Try It" button under the "1 Month Trial" box at the top of the page.
Yes, you can import property listings/contacts into Hizzou from a standard CSV (comma separate values) file. You can watch a video on our support page to see how easy it is to import into Hizzou.
Yes. The security and up-time of your store is our #1 priority. We protect your store and data with the same military-grade security and encryption that the big banks use, and we have a 99.99% average uptime track record.
We accept all major credit cards including Visa, Mastercard, American Express, Discover and JCB.
Yes, you can use your own domain name. If you have not purchased a domain name, you can purchase one through us by choosing a plan above. If you have already purchased a domain name through a third party domain registrar, then we will provide you with the settings that you will need to apply in your domain registrar in order for the domain to work on your Hizzou site.
Your site (including your database and all template customizations ) is backed up daily using our automated off-site backup system. We keep a standard 7 day rotating backup system and can restore your site from a backup if required.
No. We have an internal API but not a public interface.
Of course. It's easy to upgrade between plans. Just login to your store's control panel and click the billing menu at the top right of the screen, then choose the upgrade link. You can then change your plan as required.
Yes, you can upgrade your free store to a paid plan and all of your data (products, orders, customers, etc) will remain intact. The upgrade process is automatic and painless - we promise!
No. Payments are made month-by-month and you can cancel at any time. If you cancel we will stop billing you immediately. We're all about choice and if you don't like Hizzou then we wont force you to stay.
Bandwidth over your allocated monthly allowance is charged at 1 cent per megabyte. Storage space over your monthly allowance is charged at 10 cents per megabyte. If you exceed your monthly bandwidth or storage space allowance on the free plan you will be asked to upgrade to a paid plan.
Yes, you can use a sub-domain with your Hizzou store. Just choose a plan above and you'll be asked how you want to setup your domain name.
Yes! We don't believe in limiting the features in our plans. Our plans differ based on the number of products you can create as well as the storage space and bandwidth you use. You can of course upgrade plans at any time if required.
Hizzou integrates with many different types of applications, including order management and accounting software as well as analytics and affiliate tracking software. We list all of the software applications Hizzou integrates with here.
Hizzou supports the English/western character set at this time. We do not currently offer support for other languages but this is something we may offer in the future.
